Answers to frequently asked questions about how COVID-19 (novel coronavirus) may affect UCLA Registrar’s office topics.
Updated October 5, 2021
Student Services
Can I access student services on campus?
Currently, limited in-person services are available on the UCLA campus. Most student services are available online; or by contacting offices and departments by e-mail, or through the MyUCLA Message Center (log-in required). Students should consult individual office and department websites for information about available services and business hours.
Registrar’s Office student services are available through e-mail, Message Center, and Zoom virtual sessions. See the Contacts/Hours web page for details.
Can I order an official paper transcript?
Yes, official paper transcripts are available. Registrar staff has limited access to printing systems, so processing time is two weeks (plus delivery time). Please consider ordering an official electronic transcript on MyUCLA for speedy fulfillment of your order.
When will I get my diploma?
Depending on the degree-award term, some diplomas may take longer to arrive. See the diploma availability and release web page for updates. Replacement diplomas sent through USPS first-class mail are not delayed. Other replacement delivery methods may take from three to five weeks; see the Replacement Diploma web page for updates.
Classes and Instruction
What is the first day of instruction?
Fall quarter 2021 instruction begins Thursday, September 23, 2021. See the Term Calendar for all important dates.
When does fall quarter enrollment begin?
Enrollment appointments for continuing, visitor, and readmitted undergraduate students, and all graduate students, began in June. New undergraduate freshmen and transfer students will enroll in fall classes during their summer orientation session. Enrollment in certain classes will be closed to continuing, visitor, and readmitted students on July 9, 2021 to allow for new students to enroll in these high demand classes throughout the summer orientation sessions. Open/available spaces will be reopened for enrollment to all students on September 14, 2021.
How are classes being offered during Fall quarter 2021?
Fall 2021 classes are offered three ways: on-site, remote, and hybrid. Note: the majority of fall classes are offered on-site.
What is an on-site class?
An on-site class is delivered in-person, with students and instructors physically present in a learning environment. The meeting location is displayed as a building and room.
What is a remote class?
A remote class meets online, using applications like Zoom and other instructor-identified tools. Remote classes display Online as the meeting location.
Online Defined (as used in the Schedule of Classes)
- Online Classes are held at scheduled times, with faculty delivering course content using remote communication tools, and students in attendance using those tools.
- Online–Recorded Classes are held at scheduled times, with faculty delivering course content using remote communication tools, and students in attendance using those tools. Faculty record and make available those scheduled activities for subsequent use by students. However, students should be aware that faculty may still request their participation during scheduled meeting times.
- Online–Asynchronous With the exception of office hours or review sections, there are no pre-scheduled sessions for these classes. Lectures and all class content are available online.
What is a hybrid class?
A hybrid class is a combination of on-site and remote sessions. Some parts of the class are delivered in-person, while other class parts are delivered online. The meeting location is displayed as Online and a building/room.
How many classes will be offered on-site?
As announced by executive vice chancellor and provost Emily Carter, the majority of fall courses (lectures, labs, and discussions) will be offered in-person/on-site. See the return to campus letter. If public health recommendations change, plans for in-person classes may change.
What safety protocols are in place for on-site classes?
Protocols and procedures are in place on campus, consistent with guidance from the appropriate state and local authorities.
What is the enrollment capacity for on-site?
Enrollment capacity of on-site classes are at full capacity and may be subject to change.
Will online class sizes be larger?
Academic departments make enrollment decisions based on the availability of resources to support remote instruction.
If all classes are full, will more be added?
Academic departments determine the number of offered classes, and schedule adjustments occur all the way through the first day of instruction.
What should I do if I want to change my study list?
Manage (add/drop) fall classes as usual through MyUCLA, and follow established processes and deadlines.
I am on a wait list for a class. Will I be able to access learning materials in CCLE and attend remote sessions for this class?
Yes, wait-listed classes on your study list have access to CCLE materials. You will be included in communications sent by instructors through the CCLE Announcements forum or the MyUCLA Email to Class feature. Wait lists are maintained through Friday of the second week of classes.
How does moving to an on-site format affect me as an international student or scholar?
See the Dashew Center website for information to help ensure you can maintain student status. The center also has its own COVID-19 information web page. If you need to demonstrate your on-site class enrollment for fall in order to receive visa- or immunization-schedule prioritization, print out your MyUCLA Study List, which displays the location (building/room) for your on-site classes.
What if I have problems with my laptop/device not being compatible for class?
Submit a message using the MyUCLA Student Support COVID 19 Message Center topic.
What if I am having difficulty contacting my professor about issues related to online learning?
Submit a message using the MyUCLA Student Support COVID 19 Message Center topic.
Registration and Fees
Is it possible to drop this quarter/semester and next quarter without a financial penalty?
The University is not changing policies and procedures regarding declaring nonattendance or withdrawal. Students should review the following options:
Fall Quarter 2021
- Students who have not paid fees for fall quarter 2021 may declare nonattendance on MyUCLA (Academics tab). This will reverse spring quarter fees on the student’s BruinBill.
- Students who have paid fees for fall quarter 2021, and it is before the first day of instruction (September 23), may cancel registration. This action will also cancel UCSHIP for the quarter.
- Students who have paid fees for fall quarter 2021, and it is the first day of instruction (September 23) or later, may withdraw.
- Graduate students who do not intend to proceed with spring quarter at UCLA may file for a leave of absence in lieu of withdrawal.
- Students who receive financial aid for the term may be billed for all or a portion of the aid received. Financial Aid and Scholarships notifies students of the amount of aid that must be returned.
For detailed UCLA refund policy information, see the Registrar’s Refunds web page.
When is the fall quarter fee payment deadline?
The deadline for online fee payment is September 20, 2021 at 5 p.m. Pacific daylight time. A $50 late registration fee is assessed for payments not received by September 27, 2021. Payment must be received by September 24, 2021 at 5 p.m. Pacific daylight time to avoid having classes dropped for nonpayment.
Is there a reduction in campus tuition and fees?
There is no change to campus tuition and fees.
What about course materials fees?
See the Course Materials Fees web page to view per-class charges. These fees are assessed based on class enrollment as of Friday of the fourth week of the quarter.
Are there late study list fees in fall quarter?
Late fees for add, drop, grading basis change, registration, study list, and variable unit change are published in the Course and Study List Fees section of the Registrar’s website.
As an undergraduate student, what are the Passed/Not Passed (P/NP) options for fall quarter?
Undergraduate students in good standing can take one class on a Passed/Not Passed (P/NP) basis.
- This deadline to change class grading basis does not override any requirements the College, schools, departments, or programs may have that require courses be taken for a letter grade to receive major/program credit. Letters and Science students should review the College Grading & Repeats web page. All students should check with their adviser or counselor before considering a change to the grading basis of courses in your program or major.
- Certain types of financial aid require that a student be enrolled in a minimum number of units for letter grades. Consult with Financial Aid and Scholarships about your particular situation.
I have specific questions about my re-enrollment and/or registration as it relates to this situation. Who can I contact?
Submit a question using the MyUCLA Message Center Enrollment (General) topic.
When is the fall quarter student health insurance (UCSHIP) waiver deadlines?
The deadline to waive UCSHIP for fall quarter 2021 is September 20, 2021. Students can submit a waiver through the insurance section of the Ashe Center website.
Financial Aid
My enrolled units, housing, or financial situation may change. Will this affect my financial aid?
Students receiving financial aid can find answers related to such changes on the Financial Aid and Scholarships website.
Residence for Tuition Purposes
How can a nonresident student establish California residence for the 2021-22 academic year?
Review the Residence Requirements section of the Registrar’s website.