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For coronavirus information for the UCLA community, please visit the Ashe Center website and UCLA’s information page.

UCLA Registrar's Office

Answers to frequently asked questions about how COVID-19 (novel coronavirus) may affect UCLA Registrar’s office topics.

Updated April 5, 2021

Student Services

Can I access student services on campus?

In compliance with ongoing, official stay-at-home orders, only essential services remain open on the UCLA campus. However, most student services are available online; or by contacting offices and departments by e-mail, or through the MyUCLA Message Center (log-in required). Students should consult individual office and department websites for information about available services and business hours.

Registrar’s Office student services are available through e-mail, Message Center, and Zoom virtual sessions. See the Contacts/Hours web page for details.

Can I order an official paper transcript?

Yes, official paper transcripts are available. Registrar staff has limited access to printing systems, so processing time is two weeks (plus delivery time).

When will I get my diploma?

Depending on the degree-award term, some diplomas may take longer to arrive. See the Diploma Release web page for updates. Replacement diplomas sent through USPS first-class mail are not delayed. Other replacement delivery methods may take from three to five weeks; see the Replacement Diploma web page for updates.

Classes and Instruction

What is the first day of instruction?

Spring quarter 2021 instruction begins Monday, March 29, 2021. Winter quarter 2021 instruction began Monday, January 4, 2021. See the Term Calendar for all important dates.

When does spring quarter enrollment begin?

Enrollment appointments for continuing undergraduate students, and all graduate students, begins February 8. Enrollment appointment times are posted to MyUCLA on January 25.

How are classes being offered during 2020-21?

Fall 2020, winter 2021, and spring 2021 classes are offered three ways: remote, on-site, and hybrid.

What is a remote class?

A remote class meets online, using applications like Zoom and other instructor-identified tools. Remote classes display Online as the meeting location.

Online Defined (as used in the Schedule of Classes)

  • Online Classes are held at scheduled times, with faculty delivering course content using remote communication tools, and students in attendance using those tools.
  • Online - Recorded Classes are held at scheduled times, with faculty delivering course content using remote communication tools, and students in attendance using those tools. Faculty record and make available those scheduled activities for subsequent use by students. However, students should be aware that faculty may still request their participation during scheduled meeting times.
  • Online - Asynchronous With the exception of office hours or review sections, there are no pre-scheduled sessions for these classes. Lectures and all class content are available online.

What is an on-site class?

An on-site class is delivered in-person, with students and instructors physically present in a learning environment. The meeting location is displayed as a building and room. The meeting location is displayed with a building and room. Lists of approved on-site classes can be downloaded from the Registrar’s website.

fall 2020 winter 2021 spring 2021

What is a hybrid class?

A hybrid class is a combination of on-site and remote sessions. Some parts of the class are delivered in-person, while other class parts are delivered online. The meeting location is displayed as Online and a building/room.

How many classes will be offered on-site or hybrid?

Due to directives issued by the Los Angeles County Department of Public Health, on-site or hybrid class offering have been significantly curtailed. UCLA moved to remote-only instruction for fall, with the exception of a limited number of in-person or hybrid courses necessary to train students for essential workforce positions. A list of all classes offered in winter 2021 and spring 2021 is available through the Schedule of Classes and MyUCLA, identifying which classes are conducted completely remotely, which are offered on site, and which are hybrid. If public health recommendations change, plans for in-person classes may change.

What safety protocols are in place for on-site classes?

Recommended infection control procedures are in place on campus, consistent with guidance from the Los Angeles County Department of Public Health. These include physical distancing, de-densifying classrooms and other spaces, frequent cleaning of classrooms and facilities, and requiring face coverings while on campus.

What is the enrollment capacity for on-site and hybrid classes?

Enrollment capacity of on-site or hybrid classes are based on Los Angeles County Department of Public Health protocols and may be subject to change. No exceptions will be made.

Will online class sizes be larger?

Academic departments make enrollment decisions based on the availability of resources to support remote instruction.

If all classes are full, will more be added?

Academic departments determine the number of offered classes, and schedule adjustments occur all the way through the first day of instruction.

What should I do if I want to change my study list?

Manage (add/drop) fall classes as usual through MyUCLA, and follow established processes and deadlines.

I am on a wait list for a class. Will I be able to access learning materials in CCLE and attend Zoom sessions for this class?

Yes, wait-listed classes on your study list have access to CCLE materials. You will be included in communications sent by instructors through the CCLE Announcements forum or the MyUCLA Email to Class feature. Wait lists are maintained through Friday of the second week of classes.

How does moving to an online-only format affect me as an international student or scholar?

See the Dashew Center website for information to help ensure you can maintain student status. The center also has its own COVID-19 information web page.

What if I have problems with my laptop/device not being compatible for class?

Submit a message using the MyUCLA Student Support COVID 19 Message Center topic.

What if I am having difficulty contacting my professor about issues related to online learning?

Submit a message using the MyUCLA Student Support COVID 19 Message Center topic.

Registration and Fees

Is it possible to drop this quarter/semester and next quarter without a financial penalty?

The University is not changing policies and procedures regarding declaring nonattendance or withdrawal. Students should review the following options:

Spring Quarter 2021

  • Students who have not paid fees for spring quarter 2021 may declare nonattendance on MyUCLA (Academics tab). This will reverse spring quarter fees on the student’s BruinBill.
  • Students who have paid fees for spring quarter 2021, and it is before the first day of instruction (March 29), may cancel registration. This action will also cancel UCSHIP for the quarter.
  • Students who have paid fees for spring quarter 2021, and it is the first day of instruction (March 29) or later, may withdraw.
  • Graduate students who do not intend to proceed with spring quarter at UCLA may file for a leave of absence in lieu of withdrawal.
  • Students who receive financial aid for the term may be billed for all or a portion of the aid received. Financial Aid and Scholarships notifies students of the amount of aid that must be returned.

Winter Quarter 2021

  • Students who have not paid fees for winter quarter 2021 may declare nonattendance on MyUCLA (Academics tab). This will reverse winter quarter fees on the student’s BruinBill.
  • Students who have paid fees for winter quarter 2021, and it is before the first day of instruction (January 4), may cancel registration. This action will also cancel your UCSHIP for the quarter.
  • Students who have paid fees for winter quarter 2021, and it is the first day of instruction (January 4) or later, may withdraw.
  • Graduate students who do not intend to proceed with winter quarter at UCLA may file for a leave of absence in lieu of withdrawal.
  • Students who receive financial aid for the term may be billed for all or a portion of the aid received. Financial Aid and Scholarships notifies students of the amount of aid that must be returned.

For detailed UCLA refund policy information, see the Registrar’s Refunds web page.

When is the spring quarter fee payment deadline?

The deadline for online fee payment is March 25, 2021 at 5 p.m. Pacific daylight time. A $50 late registration fee is assessed for payments not received by March 28, 2021. Payment must be received by March 25, 2021 at 5 p.m. Pacific daylight time to avoid having classes dropped for nonpayment.

When is the winter quarter fee payment deadline? The deadline for online fee payment is December 28, 2020 at 5 p.m. Pacific standard time. A $50 late registration fee will be assessed for payments not received by January 8, 2021. Payment must be received by January 15, 2021 at 5 p.m. Pacific standard time to avoid having classes dropped for nonpayment.

Is there a reduction in campus tuition and fees?

There is no change to campus tuition and fees.

What about course materials fees?

See the Course Materials Fees web page to view per-class charges. These fees are assessed based on class enrollment as of Friday of the fourth week of the quarter.

Are there late study list fees in winter quarter?

Late fees for add, drop, grading basis change, registration, study list, and variable unit change are published in the Course and Study List Fees section of the Registrar’s website.

As an undergraduate student, what are the Passed/Not Passed (P/NP) options for winter and spring quarters?

Undergraduate students in good standing can take one class on a Passed/Not Passed (P/NP) basis.

  • The spring quarter 2021 deadline to change class grading basis on MyUCLA without a petition is Friday of week nine (May 28).
  • The winter quarter 2021 deadline to change class grading basis on MyUCLA without a petition is Friday of week nine (March 5).
  • This deadline to change class grading basis does not override any requirements the College, schools, departments, or programs may have that require courses be taken for a letter grade to receive major/program credit. Letters and Science students should review the College Grading & Repeats web page. All students should check with their adviser or counselor before considering a change to the grading basis of courses in your program or major.
  • Certain types of financial aid require that a student be enrolled in a minimum number of units for letter grades. Consult with Financial Aid and Scholarships about your particular situation.

As a graduate student, can I enroll in more than one Satisfactory/Unsatisfactory (S/U) class in winter quarter?

Check with your program. Graduate Council has temporarily delegated authority to departments, Interdepartmental Degree Programs (IDPs), and schools to allow graduate students in good academic standing to enroll in more than one course graded on a Satisfactory/Unsatisfactory (S/U) basis for winter quarter 2021. This includes courses within the degree program, with the stipulation that departments, IDPs, and schools must accept these courses towards fulfilling degree requirements if taken for an S/U grade.

I have specific questions about my re-enrollment and/or registration as it relates to this situation. Who can I contact?

Submit a question using the MyUCLA Message Center Enrollment (General) topic.

When are the winter and spring quarter student health insurance (UCSHIP) waiver deadlines?

The deadline to waive UCSHIP for spring quarter 2021 is March 20, 2021. The deadline to waive UCSHIP for winter quarter 2021 is December 20, 2020. Students can submit a waiver through the insurance section of the Ashe Center website.

Financial Aid

My enrolled units, housing, or financial situation may change. Will this affect my financial aid?

Students receiving financial aid can find answers related to such changes on the Financial Aid and Scholarships website.

Residence for Tuition Purposes

How can a nonresident student establish California residence for the 2020-21 academic year if all classes in which they enroll are held online?

UC has issued temporary guidance on establishing residence as follows:

Physical Presence Enrollment in 2020-21 classes that are delivered online serves as a replacement for physical presence if both of the following conditions are met:

  • remote instruction continues to be offered by the campus (UCLA)
  • the student may qualify for residence on their own without regard to a parent, per Regents Policy 3105 I.C.2; or qualify temporarily through a noncustodial California parent, per Regents Policy 3105 I.D.4.

Legal Indicia A student who meets the above conditions does not need to acquire applicable legal indicia to prove intent to stay in California by the deadlines in the UC Residence Policy and Guidelines. However, UC expects the student to acquire legal indicia as soon as it is practical

A summary of the temporary changes can be found on the UC residence website. Full details of the regulations are published in the UC Residence Policy and Guidelines (PDF).

UCLA Store Academic Materials

How can I get course materials from the UCLA Store?

Students who choose to buy textbooks and course materials from the UCLA Store may get them online and in store. See the store textbooks FAQ for details. Students can also log in to MyUCLA to shop for course materials.

How do I contact the UCLA Store about academic materials?

Contact the store textbooks department by e-mail. For information about academic materials, see the textbooks FAQ.